Frequently Asked Questions
WHEN SHOULD I CONTACT LOS ANGELES TRANSFER?
Los Angeles Transfer recommends that you contact us as early in the process as possible to allow enough time for Los Angeles Transfer to walk you through the relocation process. Statistically, the greater the time frame, the easier the transition. If you require a written estimate to be mailed to you, please contact us 3- 6 weeks prior to your desired move-in date. If you require same day or two-day services, Los Angeles Transfer can still help. Call us today!
WHAT IS REQUIRED OF ME THROUGHOUT THE PROCESS?
Generally speaking, you should be present during the packing of your belongings and remove any personal items that you highly value (i.e. Jewelry, etc.). We ask that you check and sign your inventory check-in list and ensure that no prohibited items are packed.
WHAT ITEMS ARE PROHIBITED?
Los Angeles Transfer is prohibited by state law to transport any flammable items, drugs, alcohol or weapons/ammunition of any type. Additionally we request that you transport all liquor, foods and other consumables. Please give contact your Los Angeles Transfer Consultant with any questions. We will be happy to answer your questions. Further, you can ask us about any live plants you plan to transport.
WHEN IS IT NECESSARY TO PURCHASE ADDITIONAL INSURANCE?
If you should have items packed of high value (e.g. art, antiques, collectibles), you may be required to purchase additional coverage to insure them. While we encourage you pack your belongings yourself, it is important for you to be aware of certain insurance policies and restrictions (i.e. valuation coverage does not pay out unless there is damage to the exterior of the box).
DOES LOS ANGELES TRANSFER SHIP CARS?
Currently, Los Angeles Transfer works hand in hand with partner companies to safely transfer motor vehicles.
HOW LONG DOES IT TAKE TO PACK MY ENTIRE HOME?
While it is hard to determine an approximate packing timeline, as there are many variables involved (i.e. square footage of home, number of rooms, bedrooms, people, years of occupancy, etc.), Los Angeles Transfer can normally pack a home in 1-2 days.
WHAT CAN I LEAVE IN THE DRAWERS OF MY DRESSER, DESK, ETC.?
Generally speaking, we recommend that you do not leaving anything that can break or anything that can damage the piece of furniture.
WHAT IS COVERED IN CASE OF ANYTHING IS DAMAGED IN THE MOVE?
Valuation Coverage insures your things on all local and interstate shipments at not cost. Specifically, you receive 60 cents per pound per article. At your request, Full Replacement Valuation is available to cover the full value of your goods. Should you choose to elect this coverage, you will be charged a premium on the declared amount; premiums vary according to the specifics of your move.